At Ayurventa, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.

By using the Ayurventa website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, create an account, place an order, or contact us, we may collect information such as:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Order and purchase details
• Payment-related information
• Account login information
• Information you provide when contacting customer support

We may also automatically collect certain technical information, such as your IP address, browser type, device information, and website usage data.

2. How We Use Your Information

We may use your information to:

• Process and fulfil your orders
• Deliver products to you
• Process payments
• Send order confirmations and shipping updates
• Provide customer support
• Respond to enquiries
• Manage your account
• Improve our website and services
• Prevent fraud and unauthorized activity
• Send promotional communications where you have provided appropriate consent
• Comply with applicable legal and regulatory requirements

We only use personal information for legitimate business purposes and as permitted by applicable law.

3. Payment Information

Payments made through our website may be processed by third-party payment gateways.

Ayurventa does not intend to store your complete debit card, credit card, or banking credentials on its own servers. Payment information may be securely handled by the applicable payment service provider according to its own privacy and security policies.

4. Cookies

Our website may use cookies and similar technologies to provide a better browsing experience.

Cookies may help us:

• Remember your preferences
• Keep products in your shopping cart
• Understand how visitors use our website
• Improve website performance
• Provide relevant marketing or promotional content where applicable

You can adjust your browser settings to manage or disable cookies. However, disabling certain cookies may affect some website features.

5. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

• Payment processing providers
• Shipping and delivery partners
• Website hosting providers
• Website analytics and technology providers
• Customer support services
• Marketing service providers where applicable

These providers may only receive information necessary to perform their respective services.

We may also disclose information when required by law, legal proceedings, government authorities, or to protect our rights, customers, website, or business.

6. Order & Delivery Information

When you place an order, certain information such as your name, phone number, and delivery address must be shared with our delivery or logistics partners so that your order can be delivered successfully.

7. Marketing Communications

If you subscribe to our newsletter or promotional communications, we may send you information about:

• Ayurventa products
• New product launches
• Special offers
• Discounts
• Wellness-related content
• Company updates

You can unsubscribe from promotional emails at any time by using the unsubscribe option included in the email or by contacting us.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no online transmission or electronic storage system can be guaranteed to be completely secure. While we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order processing, customer support, accounting, legal, tax, and regulatory requirements.

When information is no longer required, we may securely delete or anonymize it where appropriate.

10. Third-Party Links

Our website may contain links to third-party websites, services, or platforms.

These websites operate independently and may have their own privacy policies. Ayurventa is not responsible for the privacy practices or content of third-party websites.

We recommend reviewing their privacy policies before providing personal information.

11. Children’s Privacy

Our website is not intended to knowingly collect personal information from children.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

12. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

• Request access to information we hold about you
• Request correction of inaccurate information
• Request deletion of information where legally permitted
• Withdraw consent for certain uses of your information
• Opt out of promotional communications
• Raise concerns regarding how your information is handled

To make a privacy-related request, please contact us using the details below.

13. Changes to This Privacy Policy

Ayurventa may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.

Any updates will be published on this page with a revised Last Updated date.

We encourage you to review this page periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Ayurventa
Email: manager@ayurventa.com

We will review your request and respond within a reasonable period, subject to applicable legal requirements.